Training Solutions

We have a set of training courses especially designed by experts in that area, for most important segment of any business i.e.

Sales - for new prospects and business growth

Customer service - for retaining existing clients and keeping them satisfied.

Sales

Sales are the most crucial and indispensable part of any business’s success and survival, particularly in today’s market living exclusively on competition.

Sanshi provides you and your employees with the skills and techniques needed to increase sales with existing and potential customers. The sales courses we provide include Telesales, Advanced sales, Sales and Negotiation skills.

We ensure your company has the expertise to raise the bar in your business against your competitors.

Customer Service

Customer service is a series of activities designed to enhance the level of customer satisfaction. It is the life blood of any service.

The courses we provide, include Customer Services & Telephone Skills (Retaining Customers), they give your team valuable skills such as:
  • Managed by professionals with cutting-edge technology
  • Vast experience in HR consultancy and placement
  • Expertise in several industry verticals
  • Proven track record of providing the finest professionals
  • Keeping tab of the latest trends in the industry verticals
  • Reduced personnel and recruiting costs

Our domains:
  • Call technique
  • Anger Management
  • Voice control
  • Overcoming objections and Difficult customers
  • How to plan a call; inbound and outbound
  • Understanding how a successful call should progress
  • The different ways to achieve your objectives in conversation
  • Closing the call

Our courses are designed to enhance and develop the skills of your employees so you can be sure that your clients and prospects are dealt with professionally, confidently and efficiently in all areas, leaving them with a positive view of your business.
Corporate Services
Marketing
Research

Consumer marketing research is a form of applied sociology that concentrates on understanding the preferences, attitudes, and behaviors of consumers in a market-based economy, and it aims to understand the effects and comparative success of marketing campaigns.

Thus, marketing research may also be described as the systematic and objective identification, collection, analysis, and dissemination of information for the purpose of assisting management in decision making related to the identification and solution of problems and opportunities in marketing. The goal of marketing research is to identify and assess how changing elements of the marketing mix impacts customer behavior.

Role of marketing research:

Unfortunately, research isn’t every entrepreneur’s strong suit. In fact, many skip it altogether and go into the market with all the wrong ideas. Just imagine the fate of such act and the company.

The task of marketing research is to provide management with relevant, accurate, reliable, valid, and current information. Competitive marketing environment and the ever-increasing costs attributed to poor decision making require that marketing research provide sound information. Sound decisions are not based on gut feeling, intuition, or even pure judgment.

Market Surveys:

Perhaps the most common quantitative technique for marketing research is the ‘market research survey’. These are basically projects that involve the collection of data from multiple cases – such as consumers or a set of products. The questionnaire is one of the more common tools for collecting data from a survey, but it is only one of a wide ranging set of data collection aids.

As one of Sanshi’s market survey programs, it conducts consumer lifestyle surveys of the UK market and provides valuable data used to analyze their lifestyle trends.

Our survey teams give invaluable insights into the views and concerns of your target audience. Our marketing research experts help you to:

  • Collect market intelligence regarding opinions, trends, and competitors
  • Test interest in new products and service offerings
  • Have a list of potential new customers

Corporate Services
Outsourcing for you :

As an international outsourcing organization, we bring you quality, expertise in a cost effective manner. It gives you that extra sharp edge in competitive business world to stay ahead.

Online for you :

Sanshi fully utilizes the talent it has, in terms of its core team’s expertise in IT and ITeS services, by bringing you a plethora of online services. Today’s world is shrinking day by day with internet technology and we with our efforts bring you still closer to your customers.

e Services for you:

We are virtually sitting in your office and providing every possible thing your business does for your customer. Here is a subset of services for you to know and to imagine the possibilities of this powerful technology, which is internet:
  • Global Concierge Services - Your virtual secretary (Sanshi) taking care of your itinery, travel plans, business presentations, office databases etc.

  • Translation Services - As an interpreter- translation experts at Sanshi take care of language barriers for you to communicate throughout the globe-Translation Services

  • Creative Writing - Creative team of Sanshi does your web contents writing and editing.

  • Graphic Desiging - Their expertise in Graphics adds value to your office stationery like Logo, letter heads, business cards etc.

  • Website Development - Developing your web site with SEO is a bigger part of the same process.

  • SEO - SEO further ensures dual task of targeting the right consumer domain as well as does global marketing for you.

  • Market Research - Market Research thus follows as a natural consequence of the above.